Yes, you may edit a valuation order as long as it is still in progress and not completed.
Log in to Property Hub and click on My Orders.
Image 1: Locating orders which are in progress.
Search for the valuation order you wish to edit and click on Edit. You can then add notes or add supporting documents to your order.
Image 2: Edit options for an order that is in progress.
Once you have ordered a valuation via Property Hub, if you notice the status update being Payment Pending for more than an day, please cancel and re-order the valuation.
Note: Once a valuation is cancelled, there is a pending fee visible for up to 7 days on your credit card.
Image 3: Payment Payment screen